Crystal founded Mane Insights, LLC to scientifically research the specific needs of curly ethnic hair. For over 16 years, she has been providing knowledge about hair to individuals, professionals and industry leaders.
Dr. Crystal began her career in cosmetic science at Unilever in the year 2000. While there, she was part of a measurement science group and conducted research for aid-to-formulation. She also is a Research Coordinator for the Center for STEM Education and Research (CSER) at Chicago State University, which is where she received her Bachelor’s degree in Biochemistry. She is responsible for developing research programs in the area of hair science to expose underrepresented STEM students to research opportunities that will result in scientific breakthroughs.
Dr. Crystal spent the majority of her career at L’Oréal, USA. There she managed the Physics Laboratory and Consumer Insights teams, studying the biophysical characteristics of hair and pigmented skin within different ethnic groups. This allowed her and her researchers to understand behaviors that are related to consumers’ experiences.
After studying hair of people from all over the world, she had learned that there was very limited information on the hair of people of African origin. Dr. Crystal feels the state of Black women’s hair is at an all-time low as a result of a myriad of misinformation held by seemingly well-qualified, trusted experts. Incensed by the status quo, Dr. Crystal left L’Oréal, USA armed with a more than a decade of expertise. Her aspirations of debunking hair myths and miseducation reached further than corporate confines.
Dr. Crystal has contributed to L’Oréal’s global classification of curl in hair and has authored numerous scientific journals, presentations and book chapters on various topics such as hair straightening and ethnic hair. Her hair research on people of African descent has been quoted in leading reference materials within the areas of dermatology and cosmetic science.
Dr. Crystal lives in the suburbs of Chicago with her husband of over 20 years and her two girls. Over the past eleven years, she has shared her ethnic hair expertise with fellow scientists and the public sector at global venues.